The HMS System allows for 2 way communications between a patient’s mobile and the hospital staff so that automated reminders can be sent to patients to remind them about upcoming appointments. The 2 way capability allows the patient to reply to the SMS to confirm their attendance, thus reducing the number of no-shows. Our solution improves the notification workflow and reduces the effort needed for keeping track of patient appointments.
With multi tier escalation, patient will be constantly reminded of the appointments to improve the percentage the no of patients show-up in the hospital. The system provides reports to allow call center personnel to effectively follow up.
- 2 Way SMS Interaction with appointment confirmation
- Multi-level Reminder