Patient Communication

The hospital environment is often a confusing place for many patients, especially for first timers and patient caregivers. Timely and accurate communications to patients can help alleviate some of anxiety associated with hospital care.

HMS provides a Patient Communications module to allow clinicians to communicate to patients and their next of kin from their desktop interface to the patient’s mobile phone and back again.

In addition, GML also provides a standalone module for 2 way patient appointment reminder which integrates into external appointment booking systems. With the 2 way reminder system, patients can reply to the reminders so that the call center load is relieved.